Analysing the Impact of Hotels Customer Relationship Management Strategies on Customers Satisfaction and Loyalty with Hotels of Bhopal . PUSA Journal of Hospitality and Applied Sciences, [S. l.], v. 11, n. 1, p. 79–90, 2025. DOI: 10.48165/pjhas.2025.11.1.10. Disponível em: https://www.journals.acspublisher.com/index.php/pjhas/article/view/21591. Acesso em: 4 may. 2025.