“A STUDY ON DEPLOYMENT OF DIFFERENTLY-ABLED PERSONS IN INDIAN HOSPITALITY INDUSTRY IN PURVIEW OF SERVQUAL MODEL ”. IITM JOURNAL OF BUSINESS STUDIES (JBS) 8, no. 1 (May 30, 2022): 14–23. Accessed October 26, 2025. https://www.journals.acspublisher.com/index.php/jbs/article/view/16886.