CHATBOT FOR EDUCATIONAL SERVICES:CONFIRMATION AND ASSESSMENT OF QUALITY DIMENSIONS . IITM JOURNAL OF BUSINESS STUDIES (JBS), [S. l.], v. 8, n. 1, p. 41–49, 2024. Disponível em: https://www.journals.acspublisher.com/index.php/jbs/article/view/16727. Acesso em: 26 oct. 2025.